me777.com Privacy Policy

1. Introduction

1.1 me777.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access and use the me777.com online casino platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

1.2 This Policy applies to all personal data collected through the me777.com website, mobile platform, customer support channels, and any other touchpoints through which you interact with me777.com. By registering for a me777.com account or otherwise using our Services, you acknowledge that you have read and understood this Policy.

1.3 This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

1.4 me777.com operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC). We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organizational measures to protect your personal data.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, me777.com acts as the personal information controller in respect of the personal data it collects from users of the platform. As the personal information controller, me777.com determines the purposes and means of processing your personal data.

2.2 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 me777.com collects the following categories of personal data from users of the platform:

3.1.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — players must be 21 years of age or older);
• Email address;
• Mobile phone number;
• Residential address (including city, province, and postal code);
• Nationality and country of residence.

3.1.2 Identity Verification Data

• Copies of government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for identity verification purposes, where required.

3.1.3 Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the account);
• Bank account details for bank transfer transactions (account name, account number, bank name);
• Debit card details where applicable;
• Transaction history, including deposits, withdrawals, and gaming activity.

3.1.4 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Login timestamps and session duration;
• Pages visited and features used within the me777.com platform;
• Game history and betting records.

3.1.5 Communications Data

• Records of communications between you and me777.com customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

4. How We Collect Your Data

4.1 Directly from You. The majority of personal data we hold about you is provided directly by you during the account registration process, identity verification, payment transactions, and when you contact our customer support team.

4.2 Automatically. When you access and use the me777.com platform, certain technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies. Please refer to Section 10 of this Policy for more information on our use of cookies.

4.3 From Third Parties. me777.com may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory authorities where required by law.

5. How We Use Your Personal Data

5.1 me777.com uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your me777.com account, including processing your registration, verifying your identity, and managing your account settings;
• Service Delivery: To provide you with access to the me777.com platform, games, promotions, and all related services;
• Payment Processing: To process deposits, withdrawals, and other financial transactions associated with your account;
• Legal Compliance: To comply with applicable laws and regulations, including PAGCOR reporting requirements, anti-money laundering (AML) obligations, and the Data Privacy Act of 2012;
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct;
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Customer Support: To respond to your inquiries, complaints, and support requests;
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, where you have consented to receive such communications. You may opt out of marketing communications at any time;
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the me777.com platform.

6. Legal Basis for Processing

6.1 me777.com processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and me777.com (i.e., the Terms & Conditions), including account management, service delivery, and payment processing;
• Legal Obligation: Processing is necessary for compliance with applicable legal and regulatory obligations, including PAGCOR requirements and AML regulations;
• Legitimate Interests: Processing is necessary for the legitimate interests of me777.com, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests;
• Consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

7.1 me777.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age and identity verification;
• Game Providers: Third-party game software providers whose games are available on the me777.com platform, to the extent necessary for game operation and integrity;
• Regulatory Authorities: PAGCOR and other Philippine regulatory or law enforcement authorities, where disclosure is required by law or regulation;
• Fraud Prevention Services: Third-party fraud detection and prevention service providers;
• Professional Advisors: Legal, accounting, and other professional advisors engaged by me777.com, subject to confidentiality obligations.

8. Data Retention

8.1 me777.com retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

8.2 In general, me777.com retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with applicable Philippine anti-money laundering regulations and PAGCOR requirements. Identity verification documents may be retained for longer periods where required by law.

8.3 Where personal data is no longer required for any lawful purpose, me777.com will securely delete or anonymize it in accordance with our data retention and disposal procedures.

9. Data Security

9.1 me777.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Encryption of data in transit using industry-standard SSL/TLS protocols;
• Encryption of sensitive data at rest;
• Access controls limiting access to personal data to authorized personnel only, on a need-to-know basis;
• Regular security assessments and penetration testing of the me777.com platform;
• Staff training on data privacy and security obligations.

9.2 While me777.com takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. me777.com cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Cookies & Tracking Technologies

10.1 me777.com uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support platform functionality. Cookies are small text files stored on your device when you visit the me777.com website.

10.2 me777.com uses the following types of cookies:

• Essential Cookies: Necessary for the operation of the platform, including maintaining your login session and enabling core functionality. These cookies cannot be disabled without affecting platform performance;
• Analytics Cookies: Used to collect anonymized information about how users interact with the me777.com platform, helping us improve performance and user experience;
• Preference Cookies: Used to remember your settings and preferences, such as language and display options;
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

10.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the me777.com platform. For more information on managing cookies, refer to your browser's help documentation.

11. Your Data Privacy Rights

11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by me777.com:

• Right to be Informed: The right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data me 777.com holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

11.2 To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

12.1 The me777.com platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. me777.com does not knowingly collect personal data from individuals under the age of 21.

12.2 If me777.com becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered for a me777.com account, please contact us immediately using the details in Section 14.

12.3 me777.com employs age verification procedures during the registration process and reserves the right to request proof of age at any time. Any account found to belong to a person under 21 years of age will be immediately suspended and any associated funds forfeited.

13. Changes to This Privacy Policy

13.1 me777.com reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via the email address associated with their account or via a prominent notice on the me777.com platform. The date of the most recent revision is indicated at the top of this page.

13.2 Your continued use of the me777.com platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

14. Contact Our Data Protection Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by me777.com, please contact our Data Protection Officer:

14.2 We aim to respond to all data privacy inquiries within fifteen (15) business days. For complex requests, we may require additional time and will notify you accordingly.